ON HOLD from Thornburg Communications, Inc.
ON HOLD Facts

ON HOLD Facts

"More than 70% of business calls are placed on hold for an average of 45 to 60 seconds. 60% of the callers placed on hold hang up, and 30% of those that that hang up never call back." - AT&T

"Callers with silence on hold will abandon their calls in less than one minute, 90% hang up within 40 seconds. Callers with information on hold will stay on the line for up to three minutes longer." - North American Telecom


"The average business executive spend 17 minutes a day on hold. That is 68 hours a year." - USA Today


"The average person spends 60 hours per year on hold. 55 seconds is the national average hold time for companies with more that two telephone lines." - CNN Survey

"88% of callers prefer on hold messages to other hold options, and 16% make a purchase based on an on hold offer." - Maxi Market
Over 70 Fortune 500 firms choose some type of on hold marketing.

Call tollfree 888.864.2402 and learn how
ON HOLD can become your best marketing tool.


ON HOLD from Thornburg Communications, Inc. Thornburg Communications, Inc.
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